Our Promise to You

At Nailster, you are our top priority. Not just as a customer – but as a person with dreams, creativity, and an everyday life where there should always be room for self-care. That’s why we make you a promise: Nailster is the trusted, reliable way to beautiful, healthy nails that not only last for weeks – but make you feel strong and confident every single day.

Our dedicated team is made up of passionate experts with deep expertise and experience. Every day, we work to help you create salon-quality results at home in a safe and comfortable setting – without compromising on quality, nail health, or safety.

We know how much it means to feel good – right down to your fingertips. That’s why we build your experience on three solid pillars:

  • Reliable products
  • Professional guides
  • Passionate guidance

At Nailster, it’s not just about nails. It’s about giving you the freedom to express yourself – and feel at home in your own beauty.

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Trusted products

At Nailster, safety and trust go hand in hand. That is why we only sell products with ingredients that have been thoroughly tested and approved in the EU for use in cosmetic products. This means you can use our products with confidence – knowing that they meet some of the world’s strictest safety standards.

We comply with all applicable legislation, including the EU Cosmetics Regulation, which forms the foundation for cosmetic safety across the EU. This is not just a requirement – it is a responsibility we take very seriously.

Our suppliers are carefully selected and work according to strict testing protocols and approval procedures. But we do not stop there. To ensure high and consistent quality, we also carry out ongoing quality control tests in collaboration with Bureau Veritas. They test every ingredient in all of our products. This gives us – and you – complete peace of mind. You can read more about Bureau Veritas' view on our collaboration below.

Professional Guides

Nailster’s products and the techniques behind them were originally developed for professional beauty salons. Today, we continue to build on that professional heritage, in the hope of helping you confidently create beautiful, salon-worthy nails at home.

This means you get access to a wide range of effective, thoroughly tested products, high-quality tools, and endless creative possibilities. And most importantly – a result that not only looks amazing, but also lasts much longer than regular nail polish.

We created Nailster with one clear mission: to give you the freedom and opportunity to create beautiful, healthy nails – at your own pace, on your own terms.

That’s why we don’t just stand behind our products – we stand by your side. You get detailed guidance, inspiration, and support, so you’re never alone on your nail journey. Because when you have the right products and the right knowledge, achieving results that feel both professional and personal isn’t just possible – it’s easy. That’s why you’ll have access to:

Detailed video guides for every step of the process: preparation, application, strengthening, extensions, nail art, removal, and much more.

Solutions to the most common challenges.

Plenty of ideas for your next look.

An essential handbook in all our starter kits.

“What about allergies?” you might ask.

The exceptional durability you get with our LED/UV-curing products is thanks to a special family of ingredients called acrylates – tiny technological wonders that make it possible to shape and cure the polish under UV light, leaving you with a strong, beautiful and long-lasting result.

At Nailster, we use the gentlest acrylates available on the market today – developed with the lowest possible allergy risk, without compromising on quality.

But at the end of the day, when it comes to cosmetics, there will always be a small risk of an allergic reaction if your skin comes into contact with cosmetic products – even when using permitted, approved and carefully tested ingredients.

Fortunately, minimizing the risk is not complicated at all. You just need to remember two simple things:

  1. Avoid getting the product on your skin – our products are for use on nails only.
  2. Cure the polish properly with a UV lamp that meets the product’s requirements.

It may sound simple – and it really is – but it makes a world of difference to both the result and your nail health.

And don’t worry: We’ll guide you every step of the way. That’s why we developed Nailster’s Nail Theory – an easy-to-follow, informative learning hub created in collaboration with trained nail technicians, so you get the professional guidance you need to create beautiful nails. Our learning hub gives you everything you need to master the technique behind beautiful, healthy nails that last for weeks.

Got five minutes? Take a look now – you might discover that you’re already a true nail expert, or maybe you’ll learn the exact trick that takes your nails to the next level.

Passionate guidance

At Nailster, we have been passionate nail lovers since 2019 – and today, we are proud to be Denmark’s largest online destination for nail beauty.

More than 200,000 customers have already chosen our products, and their experience – together with our professional expertise – helps us support you every step of the way.

Whether you are a beginner, curious to learn more, or already well on your way, you are never alone. We are here to help you with advice, guidance, and genuine enthusiasm – whenever you need it.

    • Email us at info@nailster.com.

    • Call us at +45 70 60 57 37 Monday to Friday between 08:00 and 14:00.

    • Send us a message on Messenger.

    • Send us a DM on Instagram.

Did you know that all Nailster users are welcome in our private Facebook group?

More than 24,000 people are already part of the group, where you can ask about other users’ experiences, search previous threads, and find plenty of inspiration from other users.

Discover the community here:

    • Nailsters Negleunivers on Facebook